Otaka

Otaka engineers, self-hosts, and operates your platform as one vertically integrated ecosystem, secured and supported from end to end. You focus on your business whilst we cover hardware issues, cloud maintenance, security monitoring, and everything in between.

Otaka Cloud

Otaka Cloud runs the infrastructure behind your platform: engineered for reliability, running on servers we own, and proactively monitored at every layer, all the time. Because we build your Otaka Software too, we can optimise and monitor both layers together, not just the infrastructure. Whether it's a spike in demand at your busiest moment or a problem no one's noticed yet, everything keeps running the way it should, without you having to find out the hard way. Security and backups come standard, and your Otaka Account shows you exactly what's happening, in a concise format, whenever you want to check. All under one fixed monthly plan.

Otaka Systems

Otaka Systems builds the physical layer your users interact with in person: the devices, screens, and network infrastructure on-site, designed, sourced, and installed by us. Pair it with Otaka Cloud and Otaka Software, and that hardware deeply integrates into your platform, all built by the same team, so it's engineered to work as one ecosystem rather than pieced together from separate providers. Add an Otaka Care plan, and faults are monitored the same way we monitor our own infrastructure - issues are caught and dealt with remotely before you'd even know something was wrong, with rapid replacements for faulty devices. Because your platform runs in Otaka Cloud rather than on an on-site server, your hardware and your platform stay in sync no matter where your customers are.

Otaka Care

Otaka Care is one-stop support and service for your Otaka platform - from the team that knows it best. Proactive monitoring and site health visits catch hardware problems early, with fast repairs and replacements whenever they're needed. Someone who knows how your software works fixes bugs and adds features, never outsourced. 24/7 on-call monitoring on Otaka Cloud means incidents and security are handled before they become your problem. Cover everything in one plan, or just the layer you need. Priority support and every itemised charge, right in your Otaka Account - so help is always a message away, and there's never a surprise on the bill.

Customers will have the option to upgrade to our in-house MDM solution, Otaka Device Control, with free migration assistance. Built on Android Management API, this will allow for deeper integration, and easier management in your Otaka Account. Your platform, in a single pane of glass. Coming soon, Q1 2027.

Company Details

Email: [email protected]
Phone and WhatsApp: +44 7931 545023